after-sale service
1 lifetime warranty, one year free repair (by the customer due to machine failure caused by improper operation except), 3 months baohuan;
2 manufacturers set up special line telephone to provide technical support to customers;
3 to ensure that the interests of customers, users in the use of the system itself caused by the quality of the problem, the company's burden (except for force majeure).
4. This system in the use of the environment to meet the conditions, the customer shall strictly according to the normal operating specifications, customers, by itself, does not exclude the fault, should contact with the technical department of the company in the first time, and not allowed to repair (unless, of course, under the guidance of professional and technical personnel of the company telephone), the company were in accordance with the after-sales service manual were free or paid after-sales maintenance services.
5 system in the normal use of the case, the problem of hardware warranty for one year, to provide paid services. Image acquisition card, data acquisition card, and other key parts and components, the quality of the problem, in the case can not be maintained, free replacement within three months.